The company has established a personalised occupational health and safety management system, which involved the entire work force in an awareness campaign and has implemented a continuous improvement process
In 2010, ICT Spa decided to set up a global health and safety system. The aim was to involve all human resources in the project, not only those dedicated to the specific issue. Encouraging a debate between employees and management, for the purpose of effectively and continuously improving the work environment.
All employees were engaged in the process to raise the required awareness on occupational health and safety issues, focussing mainly on the human factor, which has increasingly become important. Safety procedures alone, even when implemented in the best possible way, do not suffice to compensate an insufficient concentration.
The system set up by ICT Spa is based on the concept of continuous improvement. Theory and practice are united by personalised procedures for specific processes and departments. Safety requirements, efficiency and production are inseparable and are concomitantly managed by the same teams.
Further to the commitment of specialised human resources to support the individuals who have health and safety duties, the management system can only succeed if these tasks are delegated hierarchically in descending order, so as to allocate part of the management of health and safety where and by whom it must effectively be carried out: every employee must perceive the responsibility of managing his/her workplace.
The implemented system includes the involvement of human resources ensuring everyone has the opportunity to speak and to be listened to: in this regard useful tools have been provided to immediately report any conditions of danger of which they become aware.
The outcome goes beyond the context of certification, with a complete and efficient safety system, with an open collaborative spirit, which is always a characteristic feature of the ICT Group’s workplace.
In 2013, ICT Spa obtained OHSAS 18001 standard certification (Occupational Health and Safety Assessment Specification - international standard for occupational health and safety management system)
When OHSAS 18001 was replaced by ISO 45001, ICT Spa promptly adapted obtaining, in 2020, certification for this new standard.
Individuals assigned by the certification body each year carry out audits to verify that our occupational health and safety management system stays in line with the requirements of the standard allowing us to meet the objectives set.